Contact

Contact Grabr

Grabr, operated by an individual in Bangladesh. For all support, privacy, refund, and security requests, email supportgrabber@gmail.com.

Response goals

We aim to reply within a few business days. Response times are goals, not guarantees or SLAs. For urgent security issues, put “SECURITY” in the subject line.

Counsel review notice

These documents describe how Grabr currently operates and are provided for transparency. They are operational templates, not personalized legal advice. Before relying on them as final compliance documents, have them reviewed by qualified counsel familiar with Bangladesh law and any other jurisdictions that apply to your use of Grabr.

General support

Account access, product questions, Telegram pairing help, and workspace issues.

Privacy & data requests

Access, correction, deletion, export, or questions about how we process personal data.

Billing & refunds

Whop subscription questions, duplicate charges, and cancellation help. Include your account email and receipt details.

Security reports

Suspected vulnerabilities or account compromise. Include reproduction steps and avoid sharing secrets in public channels.

What to include

To help us respond faster, include your Grabr account email, workspace name if relevant, and a clear description of the request. Do not send passwords, Bluesky app passwords, or raw OAuth tokens by email.