Terms and Conditions

These Terms and Conditions (“Terms”) form a binding agreement between you and Grabr, operated by an individual in Bangladesh governing access to and use of the Grabr website, managed cloud service, APIs (if enabled for your plan), Telegram bot pairing features, and related documentation at https://grabr-kappa.vercel.app.

By creating an account, clicking to accept, or using Grabr, you agree to these Terms, the Privacy Policy, Acceptable Use Policy, and Refund and Cancellation Policy. If you use Grabr on behalf of an organization, you represent that you have authority to bind that organization.

You must be at least 18 years old and capable of forming a binding contract. You may not use Grabr if you are barred from receiving services under applicable law or if we have previously suspended your account for violations.

You are responsible for the accuracy of account information, keeping credentials confidential, and all activity under your account and workspaces. Notify us promptly of unauthorized access.

Workspace owners and admins control membership and roles. You are responsible for the permissions you grant teammates and for content they create or approve in your workspace.

Grabr helps you draft, approve, schedule, queue, and publish social content and related media. Current live publishing destinations are Bluesky and LinkedIn. Telegram may be used for drafting and approvals. Google Drive may be used for media import. Content Studio may generate media using fal.ai subject to plan and credit limits.

Features shown as “coming soon,” roadmap items, mock overview charts, or enterprise previews are not commitments. We may change, suspend, or discontinue features with reasonable commercial judgment.

You represent that you have all rights and authority needed to connect social, Drive, and Telegram accounts and to publish or import content through them. You must comply with each platform’s terms, policies, and technical limits.

Grabr is not affiliated with Bluesky, LinkedIn, Google, Telegram, Whop, or fal.ai. Those providers may change APIs, revoke tokens, rate-limit access, or suspend accounts. We are not responsible for third-party platform outages, policy enforcement, or account actions.

You retain ownership of content you submit to Grabr (“Customer Content”), including captions, media, and prompts. You grant Grabr a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Content solely to provide, secure, and improve the service as instructed by you.

You are solely responsible for Customer Content and for obtaining any consents, licenses, and clearances required for publishing. Do not upload unlawful, infringing, deceptive, or harmful content.

AI outputs may be incomplete, incorrect, biased, or inconsistent with brand or legal requirements. You must review AI-generated media and text before publishing. Credits are consumed according to plan rules and generation costs shown in product.

We do not guarantee uniqueness, non-infringement, or fitness of AI outputs. Third-party model providers may process prompts and reference media as described in the Privacy Policy and Subprocessors list.

Community self-hosting may be free under the fair-code license. Cloud Creator, Growth, and Pro plans are billed through Whop at the prices shown at checkout. AI credit allotments and pack purchases follow the plan and ledger rules in product.

Fees are generally non-refundable except as described in the Refund and Cancellation Policy or required by law. Taxes may apply based on Whop’s checkout flow and your location.

The Grabr source is distributed under a Sustainable Use / fair-code license. You may self-host for personal or internal organizational use as permitted by that license. You may not offer Grabr as a competing multi-tenant hosted service without a commercial license.

Self-host operators are responsible for their own security, backups, compliance, subprocessors, and end-user notices. Cloud Terms apply to the managed service; the software license governs source use.

Grabr branding, software (except open/fair-code licensed components as indicated), documentation, and site design are owned by the operator or its licensors. Except for rights expressly granted, no license is conferred. Feedback you provide may be used to improve the product without obligation to you.

We aim to keep Grabr available and useful, but we do not guarantee uninterrupted or error-free service. Support is provided on a commercially reasonable basis via supportgrabber@gmail.com. Response times are goals, not service-level commitments, unless a separate written agreement says otherwise.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRABR IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR QUIET ENJOYMENT. WE DO NOT WARRANT THAT PUBLISHING WILL SUCCEED ON THIRD-PARTY NETWORKS OR THAT ANALYTICS ARE COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRABR, OPERATED BY AN INDIVIDUAL IN BANGLADESH WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE CLOUD SERVICE IN THAT PERIOD OR (B) USD $50. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.

You will defend and indemnify Grabr and its operator against claims, damages, losses, and expenses (including reasonable legal fees) arising from Customer Content, connected-account misuse, violation of these Terms or law, or infringement of third-party rights.

You may stop using Grabr at any time. You may cancel paid cloud subscriptions through Whop as described in the Refund Policy.

We may suspend or terminate access immediately if you violate these Terms or the Acceptable Use Policy, if required by law, if a third-party platform blocks necessary access, or if continuing service creates risk. We may delete or disable data after termination subject to the Privacy Policy and residual backup/legal retention.

These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law rules. Courts in Bangladesh shall have exclusive jurisdiction, unless mandatory consumer protections in your place of residence provide otherwise.

Before filing a claim, you agree to attempt informal resolution by emailing supportgrabber@gmail.com with a description of the dispute. If unresolved within 30 days, either party may pursue available remedies.

If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization or transfer of the service. These Terms are the entire agreement regarding the cloud service and supersede prior conflicting terms, except signed enterprise agreements and the software license for self-host source use.

Contact: supportgrabber@gmail.com